Sunday, February 8, 2015

Follow the link tell me should Hotels charge for WI-FI connections to guests? Why? Why not?

UK businesses waste £370m. on Wi-Fi and roaming charges annually

78 comments:

  1. I think that the hotel is mainly cater to guests welcome guest loyalty member over guest come for the first time . For guests loyalty member, meaning they are believe on the services of the hotel and in every aspect of the service. Therefore we reward loyal customers by giving everything as comfortable. Example Marriott hotels have wifi available Free and everything to customers loyalty to the hotel. If not a member Will be charged a high-speed wifi. For about 753 baht Thailand but if wifi will be charged at the normal speed of about 500 baht Thailand.
    Amba hotels, but the hotel offers free wifi for all travelers . And US. with wifi Free service area extensively.

    Miss Natnicha Chaoum id.5506317 sec.01

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  2. I think that we should not charge for WI-FI connections to guests. Many costumers who come in the hotel necessary to use wi fi. Especially, business men often use wi-fi for their business or the travelers use for share their experience. There fore, to make a good impression and comfortable we should get wi fi for free. It is a good benefit for the future because the costumers will come back again.

    Mr. Pakin Prempong id.5607206 sec.01

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  3. Today, internet and WiFi are essential for everyone. If the organization bring these up to fill in service, customers will remain and increase it too. Hotel fee for internet service provider, exchange for customers service many more in hotel. So, hotels should not charge for WiFi internet connections to guests.

    Ms.Pimpisut Sakulthiptae (5707137) sec.01

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  4. Miss Chutikan jongsaksakul (5602309) sec.01February 24, 2015 at 10:14 AM

    In my opinion,the hotel shouldn't charge its guests for Wi-Fi service because this is the main service that the hotel should have for making more convenience to its guests. Similarly,when your guests decide to choose your hotel, that means they have been thinking a lots. So,giving Wi-Fi service for free to your guests it would make them feel impressed with your hotel as well as when they have a good impression,you will get more word of mouth from customers.

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  5. I think that, we should not be charge for Wi-Fi connections because in the modern age, communication channels and working on taplet smartphone are very important. Such as, if guest want to join a work call or videoconferencing meeting but be charge for Wi-Fi connections, which will make guest offensive. In my opinion, Wi-Fi connections will should facilities from hotel more than charge with guest. Some extra service can make the impression for guest in order to guest back to service again.

    Supanan Assawasathapornpol (5604011) Sec. 01

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  6. I think that they should not charge for wifi in the hotel. When customers come to his hotel room, you must pay the service charge already. For the comfort of the hotel to provide convenience to customers. The free wifi service that is another service that will allow customers easy access to corporate or other more.

    Ms. Wannaporn khunrong (5603640) sec.1

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  7. I think no,they shouldn’t charge for WI-FI connections to guest because they already charge enough for the use of the room and all the smaller hidden costs that are included. I think if the customers are downloading a lots of stuff then yes there should be a charge but just for general use and for business use just for video conference or contact with they colleague or boss or any kind of thing which is about business and work.

    Ms.Chutchanok Khunnoi 5604600 Sec 01

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  8. The Hotel should not charge WI-FI fee because the level of customer,A business class of booking is expensive. The hotel should give back for them

    Mukrawin Kumhang 5603704 Sec01

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  10. In my opinion, A HOTEL shouldn't cost any cost for Internet access because the guests, they paid for room and they have to spend more for travelling or do some business. If they have to pay for this, they would be upset and Hotels will lose some guests.
    If A HOTEL has a tourist,He/she just would like to upload some photos or update their travelling on social network and when next time they wanna travel again, they will choose the same hotel because they gave a free internet.

    Free wi-fi or Free Internet makes a costumer come and it's good for doing marketing
    if you want to cost any staffs like this, can cost in a business centre

    Cholticha Srithong 55-6576 sec 02

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  13. One of the think, due to current Wi-Fi & Internet system is the part of life style. The hotel shouldn't charge for Wi-Fi connection to guest because it's the point of room selling and expected from guest to reservation. The hotel should give they are complimentary to the guest by raising prices include in the sale room.

    SUPARAK BORIPUN ID:5604383 sec 01

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  14. In my opinion,Hotels should’t charge for WI-FI connection because now every technology such as smart phone , laptop and every new technology innovation must free connect to WI_FI. Especially in hotels that have many traveler.Then free WI-FI should be basicly service for every Hotel. But I think WI_FI connection in hotel can be charge for some guest who want rather high speed WI-FI connection in reasonable prize.

    Ms. Ruongploy Suwanra 5605435 Sec 01

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  16. In my opinion i think nowaday internet and WIFI is necessary for businessman to do work and for traveler to share experience by social network and free Wi-Fi was the amenity and guest pay service room and service charge already.Therefore hotel should to provide convenience and shouldn't charge for guest it can make guest impress and come back to visit again. Tawinan Jitniyomsin 5602671 sec 01

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  17. I think that should not be charged wi-fi. Because the current wi-fi An important part of the work or communications. To some of you, as a business, I need to use wi-fi to connect with customers. Some hotels charge wi-fi. Some customers may choose a hotel that offers free wi-fi in the room. wi-fi may be part of the decision of the customer to use the service. The hotel needs to think about the comfort of the customer comes first, if customers are satisfied and come back for the service again.
    Pannipa Supanputtha 5606389 sec01

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  18. I think that the top class hotel like this it shouldn't charge any service charge for access internet for all. I belived that the extra charge of room was included already with special guests. The most of business travellers must use all connections to working and dealing all over the world. Hotel's business and Airport's business should join to link altogether network to support the business travellers. Difinitely, the customer wil impress in there service and beliveable they will return agian to stay.

    Ms.Panisara Prompijarn 5604332 sec.01

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  19. Every hotel should have a free wifi. Because it's an important thing and guest must be in need of it. If the hotel include wifi in a service charge it can make the guest don't have an impression and don't want to stay in the hotel. In the present wifi is the easiest way to contact people. Sometimes the businessman comes to the hotel,of course they need to use the Internet ,so if we have a wifi but include in a service charge. They maybe don't like it. So we should have a free wifi as an additional service.

    Tanaporn Settakrikul 5605245 Sec.01

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  20. I think not. Because today internet is important in our life. We use smartphone and computer to do work. So if the hotel have free wifi , it will invite guest come to your hotel. But if the hotel service charge in wifi , guest will don't want to come to this hotel. They will find another hotel that can give good facilities for them. I think, Today wifi is basic of facilities in the hotel. One star hotel also have wifi now. but hotel can charge wifi if guest want high speed internet.

    Name :Khemika Peampool ID:5601562 Sec:02

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  21. I think not. Because today internet is important in our life. We use smartphone and computer to do work. So if the hotel have free wifi , it will invite guest come to your hotel. But if the hotel service charge in wifi , guest will don't want to come to this hotel. They will find another hotel that can give good facilities for them. I think, Today wifi is basic of facilities in the hotel. One star hotel also have wifi now. but hotel can charge wifi if guest want high speed internet.

    Name :Khemika Peampool ID:5601562 Sec:02

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  22. In my opinion hotels shouldn't charge wifi connections to guests.Becouse wifi connections are the facility for guest.When guest paid for one of hotel room they should have all of the facility inclouding to wifi connection.Now a day wifi connection is necesary for guests.Someguests have to travel to other place in their working day wifi connection is necessary for their work.Guests shouldn't spend more for wifi connections.Guests will select the hotels with free wifi connections first and guest will argue to other traveler.
    Natsaran Ratchakom 5603194 sec.01

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  23. Chinese New Year is a major selling point for big corporations world wide.

    With a struggling financial climate compared to the past, companies are adapting their
    business strategies in order to maximise profit in the market.

    They have dont this by still offering exclusivity, but at a much more obtainable price.

    Many restuarants have taken advantage of the cultural aspects of the new year and incorporated it into a
    Limited cultural experience.

    The companies have done well in adapting to the financial climate, while still targetting the wills and
    needs of the chinese culture.

    Rachtdapron. Phangjad. ID 5607139. Sec 01

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  24. Nowadays internet has become just like one of the most important factors in our lives Personally when im on holiday i always expect the places i stay provide me wifi and it really matters that wifi package should be a really good one.

    Recently the 5-star hotel room rate is really high. People(on business and leisure trip)always look forward to get their missions done so they can truly relax on their holiday. For example, business man need to complete task before the deadline as well as people on leisure trip want to share the splendid moment on social media during their holiday, only a good wifi can fulfill all the desires.

    I cant deny that wifi facilities has already become one of the reason to help me make decision to stay at the places on holiday, and the network reception must be a good quality as well so my holiday can be called a perfect one.

    Rachtdapron. Phangjad ID 5607139. Sec01

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  25. I think the hotel should charge for wi-fi, the hotel offers free wi-fi service that makes every guest can use the Wi-fi signal and making a slow internet connection. It affects some guests who require Internet signal to work or communicate. Hence, the can not use of wi-fi at full capacity, so the hotel should be charged fees for guests who needs to use wi-fi is stable internet connection.

    Narisa Damkham 5605743 sec.01

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  26. This comment has been removed by the author.

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  27. I think the bill is good for wifi customer service operator, but it makes sense to hotel customers are few, and do not use their service again.

    Ampon wongkornwichit ID.5601205 sec.01

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  29. I think that this Wi-Fi are important to everyone , so the hotel is very unlikely there will be a charge on the Internet or flammable . Because I believe that people are still attached to the internet is huge, so if the hotel. No charge via Wi-Fi clients will be impressed as much as the Internet provides customers with free play.

    Thanya Tharakit 5505857 Sec.01

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  30. I think the hotel not need to charge wifi for the customer everywhere have a sevice wifi. Custome day pay already for the hotel sevice charge.

    Kanokwan chasorot ID 5603558 sec.01

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  31. This comment has been removed by the author.

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  32. I think that business people need a connection to the Internet as a counterpart exists. The need to communicate commands to work and sometimes distant homeland. Family misses Therefore, the need to be willing to lose money in exchange for needed and enjoyed it, but if I have to look in the negative, if not non-millionaire businessman. Or income, then this group is not a deaf blind you. Or a more focused group of customers, but the wealthy. However, I think the price is very high. We paid for the room, it is very expensive, instead of gifts, not me. I would not stay for a few hours sleep to the internet too. Why not make your brand hotels were stuck in the minds of the guests. To build brand loyalty And say to the other guests.


    Anongnat Jantachit
    Id : 5608851 sec.01

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  33. In epochal nowadays,people like about social network for communication.
    Wi-fi are important in decision for choose hotels. So i think hotels in the city should in clude free wi-fi for traveler because most business traveler come to stay. But the resort most traveler for relax resort they have wi-fi service charges if traveler want to use.But i wi-fi not important for relax.
    5601432 Sec 01

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  34. i think the hotels should not charge for wifi because i think The important thing, and part of the service provided.
    And some customers to stay and want to communicate and work with him .
    When we have the services that customers will choose to come back to our hotel .
    วรันธร บุญจันทร์ 5607238 sec.01

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  35. This comment has been removed by the author.

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  36. In my opinion, hotels should not charge Wi-Fi connections to guests because they must have it for servicing guests.
    Thammarak chawalpipatpong 5601200 sec.01

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  37. I do agree with him because these days there are several ways of connection and ofcourse it's faster than it was many years ago,so,the Wi-Fi cost shouldn't be that expensive or payment for that shouldn't be required.If hotels offer free Wi-Fi ,I think travellers' interest of staying at this kind of hotel would be increase.

    Ms.Patsinee Uthairat. #5601640 sec.02

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  38. Nowadays, internet and wifi are essential and important for everyone. It’s easy to communicate. Almost customer need to use the internet both for business and enjoyment. Internet is a part of everyday life. Some businesses need to use wifi all the time. So I think it should not to charge. It should to include in general service for convenience.
    Weerayoot Noonark 5602542 sec.01

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  39. It should free service for customer. It is the way to turn a profit to them. Nowaday, wherever have wifi for free service. Because, most of people need to use it. especially the cusmoter booking room they extremely need to use it. Free wifi is the best way for marketing and the way to try to please the customer.
    Alfadia Nimad 5602945 sec02

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  40. In modern times, technology has played a huge role. Communicate through the online world. The hotel is absolutely essential to have a wi fi service for tourists stay. Because it is one of the facilities of the service to guests. I think the hotel should not be charged extra for wi fi.
     For the guests, whether for leisure or business, of course, wi fi indeed necessary and useful to visitors. And if guests have a cost increase. It may be that customers do not return to their service. Or it may be an alternative to a hotel with more than enough.
    ---sudaporn wanpen 5506564 sec.01

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  41. You may live in this busy world hareder if you don't have internet to connect the wold, Traveller too.
    Travellers really nead internet for many reason,working,searching the route,even videocalling thar family to keep in touch.
    Hotels muest provide free a good quality connection for their guest.The reason is if travellers can chonse
    between Hotels with free wifi and Hotels with charge for wifi or with out wifi.I strongly sure they are going to choose
    the first one to make their tripeasier.
    วิทวัส มิตรเกรียงไกร 5600739 กลุ่ม 01

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  42. Now, the Internet is very important and necessary to communicate no matter where you go, there are always aspects of Internet and wifi is a core component to our customers is to increase sales and service, with business activity services another way

    นางสาววัชนีภร ทองมาก 5409965 sec.01

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  43. I think that this Wi-Fi are important to everyone. Today, internet and WiFi are essential for everyone Hotel's business should join to link altogether network to support the business travellers. Difinitely, the customer wil impress in there service and beliveable they will return agian to stay.
    นางสาวอรพรรณ เตศิริ 5506432 sec.01

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  44. In my thinking guests shouldn't paid for wifi service at hotels because guests paid for room and they should have full facility including to wifi connection. Now a day internet are necessary for guests.Business travelers working via wifi connection in the hotel room. Almost of them don't have to felt the impact on their personal lives after being unable to contact friends and family. How ever hotels shouldn't charge for wifi connections to guest.
    Richard Schuerpf 5606541 sec.01

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  45. This comment has been removed by the author.

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  46. Hotel should not charge Wi-Fi because hotel should return benefit to customer. Pimploy Yantarakit 5603275

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  47. I think wi-fi and internet is very necessary nowadays because they make everything faster, whether it is. Used to run the business for several wi-fi internet, making it more comfortable and wi-fi, there are many levels to the hotel. If the level it needs to be charged higher. If so, it may be generally available free of charge at the hotel. --Kamonchanok Laophaisan 5503279 Sec. 01--

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  48. Nowaday, internet and WiFi are necessary for everyone. It should be a free service for customers .So I think the airlines, hotels and train should have WiFi service free for customers to keep customers satisfied and coming back use the service again. And to stimulate the marketing of the organization.

    Nattaporn Iyara 5608482 Sec.02

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  49. I think the hotel is mainly cater to guests welcome guest loyalty than guests come first. For guest loyalty means they have confidence in the service of the hotel and in every serving. So we reward loyal customers by providing a comfortable stay.
    Naphawan Noppolkitticharone 5606482 sec.01

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  50. The hotel should not charge Wi-Fi but they should create a promotion to the guests in the hotel for increases the profit. Which is better than some hotels charge per hour to pay the hotel Wi Fi.All of this is to increase the efficiency of service to guests in the hotel and may be a better option for some customers as well.

    Peerapat Pongsa-ard 5606716 sec.01

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  51. I think the internet has been very popular in large group.Due to It's comfortable to do everything.They will not pay for it.If it is not needed because The price is very expensive for a signal that is not enough.
    Thus,The hotels should not keep increase money for wi-fi but should facilities and services not defect because rates for rooms are expensive enough already.


    Meena Siripornchaikul 5607349 Sec.01

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  52. In my point of view, Internet connection is very important for everyone, especially for people who travel other country for business purpose. They have to keep connect and contact with their work, and co-worker. Thus, hotel should providing Wifi connection without any charge and high quality as a benefit for customer. It could be a good attraction for customer to choose the hotel.

    Nawaporn Anurukratchada 5609192

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  53. I think the hotel should not have
    charge for WI-FI because it may be one thing in the decision to guest. If customers want to upgrade. WiFi might do packet for speed.

    # 5603574 Prawpan Boonsri sec01

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  54. This comment has been removed by the author.

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  55. I think the hotels should charge for wi-fi because revenue from charging the wi-fi is considered income wi-fi is making it lose.
    Chanunkon Piriyasunti sec 02 5506231

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  56. Suharit ButwichianMarch 25, 2015 at 9:48 AM

    I think that the hotel should not be charged extra for Wi-Fi is necessary to use the latest in modern times. Whether on business or family contact. Guests should have the right to use Wi-Fi for free without cost increase. And to retain customers as well. If the fee increase Wi-Fi and has a high price. Guests may not return to this hotel again.

    5504402 Suharit Butwichian Sec.02

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  57. I think the hotel should not charge for WI-F for the wi-fi is important for business. Or may be reduced to fit the wifi service.

    weerawat anuttato
    id.5505144 sec01

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  58. I think there should be free wifi to guests who stay in hotels. To facilitate business contacts.

    Chanidapha kaewkamjun

    Id 5503808 sec01

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  59. The hotel should not charge Wi-Fi. It should free service for customer because is the way to increases the profit and internet is very necessary nowadays to increase the efficiency of service to guests in the hotel and the as way to try to please the customer.

    ID : 5606185 TRM319 SEC.02
    Thanatporn Suphawong

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  60. This comment has been removed by the author.

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  61. It's a good idea to charge for Internet access in the hotel's owner. But on the other hand, like a disadvantage any business dealings. But anyway, these businessmen still be unwilling to pay for contact.
    ID:5605456 TRM319 SEC.02
    Sakuna Liwphiliyawong

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  62. I think hotel should not charge for Wi-Fi, because it should be part of the service.
    Wi-Fi is an unfair charge and an unnecessary extra cost to the hotel guest, hotels need to provide their guest with good service and charging for Wi-Fi is not good service.
    Everybody uses the internet in today's modern work, communication and leisure, as a playing guest of the hotel ; I would the hotel to provide some small services for free such as Wi-Fi.
    If hotels want to charge guests for Wi-Fi they can put it on the cost of the room, I can then decide if their room charge are too high and choose an alternative hotel if I wish to do so.

    Name Somruethai Phandan ID 5603192 TRM319 Sec 01

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  63. For non-member, I think that should not charge for WiFi service connecting to quest. And for facilitate customer used WiFi service in the hotel.but if want premium WiFi will be pay more. For member free charge to all.

    Miss.Wenuka Promruksa ID.5502605 Sec.02

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  64. My opinion is Currently, intranet and wifi is very important for everyone. The hotel should not charge for wifi from customers. In addition to the services already provided to guests. The hotel should have something to attract guests. Can comfortably accommodate its guests. Butsakorn Ajsuwan 5601438 TRM319 sec.01

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  65. This comment has been removed by the author.

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  66. They should. It’s not just about the internet but it’s also about charging the devices. If they get to use wifi free of charge, they will use it a lot and will also have to charge their devices.
    Name Marisa Santamit ID5709426 Sec02

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  67. I'don't think anybody is really making money on Wi-Fi even if they're charging for it. a lot of the fees that are being charged are offsetting the technology cost and investments because it can get pretty pricey to light up a hotel especially as more travelers now come with multiple device and put increasing strains on a hotel's bandwidth and found that free Wi-Fi is the most important in -room amonity to hotel guests

    Jeojan nangwong ID 5606319 SEC 01

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  68. I think hotel should not charge for Wi-Fi, because it should be part of your room rate. I think found that free Wi-Fi is the most important in-room amenity to hotel guests. But plan a stay at a more tony hotel. Conventional wisdom suggests that travelers who stay at high-end hotels are less price sensitive.

    Nutthita Chumrit ID 5601062 sec 01

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  69. I think that we should not charge for wifi connections to guests because it should be part of the service.Many costumers who come in the hotel necessary to use wifi. Sometimes the businessman comes to the hotel,of course they need to use the Internet ,so if we have a wifi. most of people need to use it.Free wifi is the best way for marketing and the way to try to please the customer.
    Jeeranut Suksuart ID 5500971 sec 01

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  70. I think the hotel should not charge customers because wifi wifi. The hotel offers grants to facilitate customer and the customer service is considered, the hotel should have been.
    Banjawan Pansanit ID 5501027 sec 02

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  71. In modern times,technology has played a huge role.Communicate through the online world.The hotel is absolutely essential to have a wifi service for tourists stay.Because it is one of the facilities of the service to guests.hotel should to provide convenience and shouldn't charge for guest it can make guest impress and come back to visit again.
    Jutarart Juntan ID 5500494 Sec 01

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  72. In modern times,technology has played a huge role.Communicate through the online world.The hotel is absolutely essential to have a wifi service for tourists stay.Because it is one of the facilities of the service to guests.hotel should to provide convenience and shouldn't charge for guest it can make guest impress and come back to visit again.
    Jutarart Juntan ID 5500494 Sec 01

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  73. In my opinion, customers on their travels by themselves or meeting MICE wanted basic services in the Wi-Fi service is in line with good features and quick service to those customers that agreed to. free Wi-Fi Because the rights to basic services.
    Pisut Mepian 5506440 TRM319 sec.01

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  74. MR.Yodsaphon Kotan
    ID Number 5606560
    TRM319
    I think free wifi for customers to stay at the hotel .
    The hotel should have internet access for all our customers without charge for attract customers who have a need to use the Internet to travel and work while traveling and make marketing of the hotel for the business community as well.

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  75. In my opinion,Internet is becoming basic need for everyone. either travelling from one place to another or staying in hotel people demands WiFi. WiFi charges is as low as buying some chocolate but it will create bad impression on the customers. So it's better to take off the WiFi Charges from the bill.


    Supichaya Theingkhuen 5505003 sec 02

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  76. I think they should charge for Wifi in the hotel room when the customer will have to pay a fee to have it. For your convenience The hotel's convenience to customers free WiFi available too.

    Name Anan Anuntachai 5409396 sec 02

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  77. I think there should have WIFI to customers. because This is very important WIFI both business and travelers.

    Name : Ramita Pandae 5505097 Sec.02

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  78. I think that we should not charge for WI-FI because Internet is becoming basic need for everyone , it can make guest impress and come back to visit again.

    Name Teerawat Aobsubkul 5608654 sec 02

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